CARING PEOPLE ALLIANCE                                 JOB DESCRIPTION

Case Manager

CUA Cares Center

Employment Status: Full-time

FLSA Status: Non-Exempt

Reports to: CUA Case Management Supervisor

Grade: 

Location: CUA Cares Center

Schedule: 

Revision Date: 5/9/24

Statement of General Purpose

The CUA case manager provides on-going service and support to assigned children/families ensuring the development and implementation of comprehensive delivery plans based on team assessments of client's needs. The case manager will also assist families in developing parenting practices and skills which reduce safety risks while enhancing abilities to provide a nurturing environment for children. 

Examples of Essential Functions and Responsibilities

• Conducts intakes and provides assessments to determine the needs of the families.
• Provides home, school and community visits to assess needs and assists in accessing resources according to policies, procedures, practices and County, State regulations.
• Develops a comprehensive service plan, as expected via policies and procedures.
• Facilitates access to additional resources, as needed.
• Provides team collaboration with other components of youth and family services.
• Creates and maintains client files and completes all required documentation in a timely manner according to regulations.
• Provides on-call services, as requested.
• Provides written and/or oral reports to the Department of Human Services and Family court, as needed.
• Participates in required trainings.
• Participates in supervision.
• Other duties as assigned.

Core Competencies

• Enthusiasm to work with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Demonstrates and promotes a culture of diversity, equity and inclusion.
• Knowledge of child welfare services issues, child and family service systems and social work values.
• Ability to analyze and interpret professional and governing regulations.
• Ability to write reports, business correspondence and procedural manuals.
• Ability to effectively present information and respond to questions from managers, children and families, customers and the general public.
• Required skill level to solve practical problems and deal with a variety of complex situations.
• Must be proficient in Microsoft Word and basic computer applications.

Minimum Requirements

• Bachelor's degree in Social Work or related field including but not limited to sociology, psychology, counseling, criminal justice, education, divinity, or public health administration
• Two years of working with children and/or families
• Driver’s license with clean driving record.

ADA Component

This is not intended to be an exhaustive list of all responsibilities and duties. Employees may be directed to perform job-related tasks other than those specifically described in this description. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Caring People Alliance is an equal opportunity employer.