Case Manager
Doc Lovehomecare
Full-time
On-site
Philadelphia, Pennsylvania, United States
$19 - $23 USD hourly
Healthcare
Benefits/Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Job Summary
We are seeking a motivated and outgoing Case Manager That has experience in the homecare office setting to join our team. In this role, you will provide a variety of clerical and administrative support to our employees, ensuring the office runs smoothly and efficiently. You will also be responsible for going out to do intakes and enrollments. Your responsibilities will also be assisting with scheduling employees for client. Create Care Plans for all clients, scheduling appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.
Responsibilities
- Develop, update, and maintain relevant office procedures
- Create and maintain an organized filing system
- Greet and assist clients as they arrive
- Answer incoming phone calls and route them to the appropriate person
- Create Schedules for employees and maintain calendar.
- Write emails, memos, and letters and distribute them appropriately.
- Create Care Plans for Participants
- Schedule and Coordinate enrollments and intakes for clients
- In Home Visits for Participants
- Address and resolve participants concern with a professional attitude.
- Community Outreach for Onboarding New clients
Qualifications
- High school diploma/GED required administrative training is preferred.
- Previous experience as an Office Coordinator in a Homecare office or similar positions
- Understanding of basic bookkeeping principles
- Familiarity with standard office equipment such as printers and fax machines
- Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint
- Highly organized with excellent time management skills and the ability to prioritize projects
- Must have HHA Exchange experience
Compensation: $19.00 - $23.00 per hour
Join a team that's about service, kindness, and respect.
Professionalism is a hallmark of our service. Our aides complete extensive training programs covering many of the issues that affect health and safety in retirement: fall safety, nutrition, infection control, etc. Each of our aides has passed thorough background checks and reference checks. We also provide ongoing, formal, and informal training for aides throughout the year, every year. With our home care service, you can be assured that everyone working for you is a true professional.