Case Manager

Purpose:
 To provide engagement and case management support, including home-based visitations and other services within the
Philadelphia community.
 Interact with members of the multidisciplinary team to ensure that participants receive the individualized services
designed to help them move towards long-term housing.
 To provide services in compliance with contract and Agency regulations.

Supervision Received:
 Receives direct supervision from the Team Leader/Director.

Supervision Exercised:
 N\A

Qualifications:
 Bachelor’s degree with concentration in sociology, social work, psychology, gerontology, anthropology, criminal justice,
theology, nursing, counseling or education; or a high school diploma plus a minimum of 12 college credit hours in
sociology, social welfare psychology, gerontology; or other social science plus (2 years of mental health direct care
experience; or any combination of experience, education or training that would provide the level of knowledge, skill and
ability required.
 Must be able to communicate both verbally and in written form with every level of the behavioral health system and
maintain effective professional relationships with associates in the Agency/community at large.
 Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental
illnesses and respect for participant rights and personal preference in treatment are essential.
 Ability to work independently and as part of a focused team.
 Working knowledge of Outlook, MS Word, and Excel.
 Ability to maintain daily productivity standards.
 Fee-for-service and electronic health record experience strongly preferred.
 May be required to possess a valid driver's license with an acceptable driving record.

Scope:
 Frequent talking and listening.
 Requires the ability to lift 25 pounds, carry, fold, kneel, reach, stack, stoop, and bend, which may include direct
intervention with participants.
 Possess manual dexterity and fine motor skills.
 Approximately 85% of work is in the community. (may be required)
 Must carry a mobile phone during scheduled working hours and scheduled on-call services.
 May be required to report to work during emergencies, including inclement weather.
 Requires crisis intervention and availability to respond in emergencies.

Horizon House is an Equal Opportunity Employer