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Account Supervisor

Calcium+Company
Full-time
Remote
United States
Administration
JOB DESCRIPTION
ACCOUNT SUPERVISOR
Account Services
Medical Communications

Job Summary

The Account Supervisor is a strategic leader responsible for managing high-level client relationships, overseeing the execution of multichannel marketing and communications initiatives, and ensuring the successful delivery of innovative solutions. This role requires a deep understanding of medical education, strong leadership skills, and the ability to drive cross-functional collaboration.

The Account Supervisor works closely with clients to develop and execute strategic plans, ensuring projects are aligned with brand objectives, regulatory requirements, and business goals. This position is also crucial in identifying growth opportunities, mentoring junior team members, and driving operational excellence

 
Key Job Responsibilities (Duties may include, but are not limited to all or some of the following)
 
  • Serve as the primary point of contact for assigned clients, ensuring clear communication, strategic guidance, and exceptional service
  • Lead brand strategy development in collaboration with internal teams, ensuring alignment with client objectives and market trends
  • Oversee the execution of integrated marketing campaigns, including print, digital, and multichannel initiatives
  • Manage project timelines, budgets, and resources, ensuring on-time and within-scope delivery
  • Facilitate cross-functional collaboration among Creative, Editorial, Project Management, and Production teams to ensure high-quality execution
  • Own and manage the Medical/Legal/Regulatory (MLR) review process, ensuring compliance and clear communication of feedback
  • Identify and implement opportunities for account growth, including expanded services and additional client engagements
  • Provide mentorship and leadership to junior account team members, fostering professional development and career growth
  • Monitor industry trends and competitor activities, applying insights to improve client strategy and execution
  • Track and analyze financial performance, including budgets, forecasts, and profitability, to ensure strong account management
  • Contribute to new business development efforts, including proposals, pitches, and strategic recommendations
  • Ensure compliance with regulatory and client-specific guidelines throughout project execution
  • Ensure compliance with regulatory and client-specific guidelines throughout project execution.
  • Actively participate in internal and client-facing meetings, contributing to discussions and strategic insights.
 
Job Qualifications (Skills/Requirements)
  • Bachelor’s degree in Marketing, Communications, or a related field.
  • 5+ years of experience in account management, preferably within medical education
  • Strong understanding of pharmaceutical and healthcare regulations, including medical education and MLR processes
  • Exceptional client relationship management skills with the ability to build trust and drive business results
  • Proven experience in managing complex, multi-channel campaigns and strategic initiatives
  • Strong organizational, problem-solving, and leadership skills with the ability to multitask in a fast-paced environment
  • Proficiency in budget management, strategic planning, and financial forecasting
  • Excellent verbal and written communication skills, with the ability to present ideas and solutions effectively
  • Ability to travel (locally and nationally) up to 25% of the time
  • Willingness to go beyond what is described in the job description and be flexible for the team, and ultimately, the work

About Calcium+Company

Calcium+Company is redefining what it means to be a modern health communications group. Award-winning and innovation-driven, we specialize in nourishing brands and companies across their entire lifecycle — and we do it through a dynamic structure of specialized divisions:
 
  • Calcium (healthcare marketing)
  • Amino (oncology marketing)
  • Vitamin MD (medical communications)
  • PRotein (public relations)
  • Cobalt (commercial planning and market access)

Central to our success is our Integrated Strategy Group, where brand, medical, and engagement strategies come together, powered by behavioral science and data analytics.

We’re proud of the work we do, but we’re just as proud of the culture we’ve built. Calcium+Company was recently named one of MM+M’s 2024 Best Places to Work, reflecting the authentic, supportive, and inspiring environment in which our team thrives.
                                                                                                         
Led by CEO Judy Capano and Group President Greg Lewis, we are a company where you can build extraordinary campaigns and a nourishing career.

If you’re passionate about making a real difference through creativity, strategy, and collaboration, Calcium+Company may be the place for you.

Benefits & Perks We Offer

  • 2 Days Onsite
  • Paid annual vacation, personal and sick time off
  • 11 Paid Company Holidays   
  • Paid Holiday Closure: Agency closed between Christmas and New Years
  • Comprehensive health plans, including medical, dental, and vision
  • Flexible spending accounts (Healthcare & Dependent)
  • Competitive 401(k) investment with company match
  • Life & AD&D Insurance
  • Commuter Benefits
  • Employee Referral Bonus Program
  • Employee Assistance Program
  • Telemedicine Services
  • Voluntary Benefits (Pet Insurance, Identity Theft Protection, Legal Services)
  • Summer Fridays
  • Emphasis on Social Impact: A variety of specialized employee resource groups (PMCGs), programming and other initiatives.
  • Lunch Credit for In-Office Days
  • Annual Employee Gatherings
 & In-Office Events
For U.S. Job Seekers, it is the policy of Ca+Co to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.  
 
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